With reference to “Software as a Service (SaaS)”, consider the following statements :
- 1.SaaS buyers can customise the user interface and can change data fields.
- 2.SaaS users can access their data through their mobile devices.
- 3.Outlook, Hotmail and Yahoo! Mail are forms of SaaS.
Which of the statements given above are correct ?
Show answer
Answer: D. Statement 1 is correct: most SaaS products let buyers customise the look of the interface and change data fields within limits. Statement 2 is correct: SaaS runs in the cloud, so data can be accessed from mobile devices. Statement 3 is correct: web email like Outlook, Hotmail and Yahoo! Mail is a classic example of SaaS. So 1, 2 and 3.
Watch for: Students think SaaS cannot be customised at all, but configuration within the provider's settings is common.
Why the other options are wrong
- A. Wrong because statement 3 is also correct.
- B. Wrong because statement 1 is also correct.
- C. Wrong because statement 2 is also correct.
Source to check: NIST Special Publication 800-145, 'The NIST Definition of Cloud Computing' (2011)
Answer from the official UPSC key. Written and fact-checked by AI against the official key. Spotted a mistake? Report it.